Privacy Policy

1. Who we are

TeamTech Enterprises is a Kenyan technology and business solutions company. This policy explains what information this website collects, why, and the choices you have. It applies only to this website and the contact channels it provides.

2. Information this website collects

This website does not store your personal information in a database. The contact form does not send your details to a server. When you submit it, your message is composed and opened in WhatsApp on your device for you to review and send. The information is then handled by WhatsApp under Meta's own privacy policy.

We do not operate accounts, profiles, payment systems or newsletters that collect personal data through this site.

3. Information you share directly

When you contact us by WhatsApp, phone or in person, you may share documents, business details or other information needed to deliver the service you requested. We use this information only to deliver that service and keep necessary records. We do not sell it, publish it, or share it with unrelated third parties.

4. What we never ask for

TeamTech never asks for passwords, PINs, one-time authentication codes or full payment card details through this website or prefilled WhatsApp messages. You always enter secure credentials yourself on official platforms such as eCitizen, iTax or your bank.

5. Technical data & hosting

Like most websites, our hosting provider may record standard technical logs such as IP address, browser type, requested pages and timestamps for security and reliability. This data is controlled by the hosting platform under its own policies.

If website analytics is enabled, we use Google Analytics 4 to understand which pages and services are useful. It records aggregated usage such as pages viewed, approximate location, device type and referral source, together with actions like WhatsApp or phone clicks. We do not use it to identify you personally or for intrusive advertising profiles. Analytics only runs when it has been configured for this site; if it is not configured, no Google analytics scripts are loaded.

6. Cookies

This website does not set marketing or advertising cookies. If analytics is enabled, Google Analytics may set its own cookies needed to measure visits. Your browser may also store basic technical data required to display pages. You can clear or block cookies through your browser settings at any time; blocking analytics cookies does not prevent you from using the site or contacting us.

7. Third-party links

The website links to WhatsApp and may link to official social profiles and external sources cited in blog articles. Once you leave this site, the destination's own privacy policy applies.

8. Blog content accuracy

Articles on the TeamTech Technology Blog are published for general information. Government requirements, fees and platform rules change. Always confirm current requirements with the relevant authority before acting on any article.

9. Data protection under Kenyan law

We handle personal data in line with the Kenya Data Protection Act, 2019 and the guidance of the Office of the Data Protection Commissioner (ODPC). We collect only what we need to respond to you and deliver a requested service, keep it only as long as necessary for that purpose or as required by law, and take reasonable steps to keep it secure. We do not sell personal data.

10. Your rights

You may ask us what information we hold about you (typically only what you volunteered during a service request), request correction, or ask us to delete records we no longer need for legal or accounting purposes. Contact us using the details below.

11. Changes to this policy

We may update this policy as the website evolves — for example if a legitimate email or analytics service is later configured. Material changes will be reflected on this page with an updated date.

12. Contact

Questions about privacy? Reach us at:

• 0759254798 (Main WhatsApp)
• 0700570533 (Telephone)
• 0704613925 (Telephone)
• WhatsApp: 0759254798